Contents Achieving Software Product Quality
Preface FRAMEWORK 1. A framework for business oriented software quality approaches 9 Jos Trienekens 2. Quality and usability: a new framework 25 Nigel Bevan
MEASUREMENT 3. The central role of measurement in achieving product quality 35 Les Hatton 4. Achieving software quality by GQM measurement 45 Rini van Solingen and Erik van Veenendaal
USABILITY 5. Designing for Usability 63 Mary Corbett 6. Using QFD as a framework for a user-driven design process 69 Pat Fehin 7. Designing for usability and quality software: a case-study experience 83 Michele Visciòla and Antonio Serra
EVALUATION 8. Enabling the IT Industry to specify and evaluate user-oriented quality 93 Kevin Daily, Stéphane Geyres, Gerard Glijnis, Jos Trienekens and Erik van Veenendaal 9. Experiences in evaluating software quality within the banking sector 109 Marco Maiocchi 10. NF Logiciel: affordable certification for all software products 125 Stéphane Geyres 11. Certification of Software for medical practitioners 137 Michael O'Duffy
TESTING 12. A Test Management approach for structured testing 145 Erik van Veenendaal and Martin Pol 13. Testing the Millennium Conversion 163 Martin Pol, Bart Broekman and Tim Koomen
MULTIMEDIA 14. Multimedia system quality problems and opportunities 179 James Hemsley 15. Towards multimedia systems quality 189 John Donaldson and Adrian Cowderoy ESSI-SCOPE 206 Index 207 Go back |